Check product warranty
Check warranty status and coverage period using the product serial number.
Customer support
After-sales
support center
Access warranty checks, claim submission, claim tracking, and historical e-Tax Invoice requests from one SyncTech service center, with each workflow securely separated.
After-sales services
Choose the service you need
Check warranties, submit and track claims, or request an e-Tax Invoice from one service center.
Submit a product claim
Send issue details, proof of purchase, and supporting files for our team to review.
Track a claim
Track claim progress using the reference number and email address submitted with the claim.
Request a historical e-Tax Invoice
Find a cash-sale document and provide buyer details to receive an e-Tax Invoice by email.
Before you begin
Prepare the right details
for a faster review
- 01Serial Number
Find it on the product, packaging, or purchase document.
- 02Evidence and issue details
Prepare the receipt, photos, and a description of the issue.
- 03Claim number
Use it with the submitted email address to track progress.
- 04CA number and e-Tax code
Use both references from the cash-sale document to request a historical e-Tax Invoice.
Not sure which service to choose? Our team can help with an initial review.
Contact our team