Service overview
Service details
Scope, delivery details, and business outcomes.
Our Automation and AI Services
- Workflow Automation (n8n & API Integration): We provide services to connect the systems and applications your organization already uses, enabling them to work together automatically, such as n8n, Zapier, and Make. For example, when a customer places an order through your website, the system can automatically send the data to your CRM, deduct stock, and instantly notify your team via LINE or Slack without manual handling.
- Smart AI Chatbot (LINE OA, Messenger, Website): Enhance customer service with an intelligent chatbot integrated with AI technology, such as connection to LLM language models like ChatGPT. This allows the chatbot to understand natural conversations, answer questions, provide basic product information, and help close sales naturally. It also includes a human agent handoff system for complex cases that require staff support.
- Internal Process Automation: Transform document workflows and internal coordination into automated processes, such as document approval systems, automated ticketing systems, or daily sales reports sent to the company chat group every morning.
- AI Data Extraction & Processing: Use AI technology to extract information from documents or emails, such as receipts and quotations, and automatically record the data into accounting systems or databases. This helps reduce employees’ data entry workload.
- Boost Productivity: Free your employees from repetitive tasks, allowing your team to focus on creative work and sales-generating activities.
- 24/7 Customer Engagement: Never miss a sales or service opportunity with AI that is ready to support your customers in real time, even on holidays.
- Zero Human Error: Reduce mistakes caused by incorrect data entry or missed information handoffs, making your workflows more accurate and fully reliable.
- Tailor-Made Solutions: We design logic conditions and workflows specifically aligned with your policies and business model, no matter how complex the system may be.
