IT Help Desk Support

We provide flexible and customizable IT Help Desk Support services tailored to the needs of each business function. Our services are available in both on-site staffing and on-demand / MA contract models, managed by an experienced professional team ready to resolve issues quickly and accurately. This allows you to focus fully on running your business without worrying about back-office IT systems.

Why do businesses choose our services?

• Tailored to Your Industry: We understand the different needs of each business, whether it is a front-store POS system, clinic data storage system, or internal factory network. We design IT support that fits your specific industry and workflow.
• Scalable Solutions: Services that can scale up or down according to your organization’s growth, helping you manage your IT budget efficiently.
• Proactive Maintenance: We do not just wait to fix problems. We help monitor, maintain, and update your systems to ensure they are always ready for use and protected against cyber threats.
• Fast Response & High Resolution: We provide fast consultation and initial troubleshooting through remote support, with on-site assistance available when urgent issues arise.

Pricing Structure and Packages (Supporting Businesses of All Sizes)1. Pay-per-use Package Suitable for home offices or small businesses. Focuses on on-demand service when issues occur, allowing customers to control costs based on actual usage.

• Remote Support: Starting from 1,500 - x,000 THB per session, for software troubleshooting and configuration consultation.
• On-Site Support: Starting from 5,000 - xx,xxx THB per session, for hardware repair, LAN cabling, and equipment installation.

2. SME Care Package Suitable for medium-sized businesses with 10–30 employees. Monthly maintenance agreement (MA) support for peace of mind and continuous IT care.

• Unlimited Remote Support
• On-Site Support for monthly system checkups, 1–2 times per month
• Starting price: 7,000 - xx,xxx THB per month.

3. Enterprise & Industrial Package Suitable for large organizations or factories that require support for complex systems such as servers, large-scale networks, or dedicated on-site IT staff.

• On-site IT Outsourcing (Full-time): Starting from 25,000 - xx,xxx THB per month per person
• Corporate MA Contract (covering overall systems, networks, and servers): Starting from 20,000 THB per month. Pricing is assessed based on system size and the actual number of devices on site.